Changing Jira Service Management plan from Free to Standard (Annual)

Nuraddin Malikov June 21, 2024

Hi,

Currently, we are using the Jira service management Free plan, we want to change the plan to the Standard plan with an annual commitment with 10 seats.  On the billing page, there has been written "Contact support for annual billing" like below:

jira-billingpage.png

What are the steps to change the plan from Free to Standard (Annuall with 10 seats)?

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Jovin
Community Leader
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June 21, 2024

Hey @Nuraddin Malikov

That would be the correct step to take - contacting the sales team as they can assist with setting up your billing profile and invoicing.

Nuraddin Malikov June 21, 2024

Dear @Jovin , thanks for your response.

Can you please advise me on how to contact the sales team? By email or over the portal? If possible please share any email address or link related to the support team for sales.

 

Jovin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 21, 2024

Hi @Nuraddin Malikov 

Via the link you screenshot there. That will take you to their contact site and you want to go through the sales & billing route. 

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