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Changes on affected services panel in Problem Management - is it OOTB

Ste404
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March 27, 2023

Hi there,

I was watching a video on problem management and saw a very handy panel in the video, but for the life of me I cannot see how to display it.

ProblemScreen.JPG

I created a change with a service, completed the change.  I then created a problem and used the same service assuming this would enable that Changes on affected services panel, but it did not.

Does this look familiar to anyone, apparently it was a cloud demo but it is lost on me on how to bring this up.

Thanks.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
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AUG Leaders

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