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Change url

good morning

I would like to know how to change a url: example

I have my jira service managment project and it gives me a url
https://integrait.atlassian.net/servicedesk/customer/portal/9

But this url I want to redirect to support.integrait.co

This can be changed by jira to perform the redirection of the link or touch with the dns?

Thanks

1 answer

1 accepted

3 votes

Answer accepted

Hey @Juan Carlos Cardenas Padilla

Currently there is no option to configure JSM Customer portal to be redirected to a custom URL.

Maybe you can check with your IT Team about redirection or create a static html page for support.integrait.co which does the redirection to Customer portal URL.

Regards,

Vishwas

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Another thread similar to this request https://community.atlassian.com/t5/Jira-Service-Management/Changing-the-Customer-Service-Centre-portal-URL/qaq-p/1873114

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Change url