When customers click my service portal they are asked to specify which category of questions the have. Among others, they haveOtherITEmergencyDriversetcHo can I rearrange so that Other ends up at the bottom of the form?

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Change the order of issues on customer portal

Change the order of issues on customer portal

When customers click my service portal they are asked to specify which category of questions the have. Among others, they have

Other
IT
Emergency
Drivers
etc

Ho can I rearrange so that Other ends up at the bottom of the form?

1 answer

1 accepted

6 votes

Answer accepted

Hi,

I'm not sure what mean "category". Are they request types? If yes, go to the project settings > Portal settings and change the order of the request types or groups.

Best regards,

Kate

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Comment

Hi Kate

This was precisely what I was looking for. Thanks! :)

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Like • Kate Pawlak _Appsvio_ likes this

Great that it works! :)

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Like • Michel Arriagada likes this

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Change the order of issues on customer portal