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Change language in customer record

Arquimedes Infante November 4, 2019

Good afternoon team, I need to solve a problem and I hope you can give me the support, I am currently assembling the service desk but I need it in Spanish, I combined the language in the configuration and everything seems to be working fine, but in At the moment when The client opens the registration link, the part where he is registered is in English, I would appreciate the help if anyone knows how to solve this detail.

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 5, 2019

Hello ainfante,

Welcome to Atlassian Community!

On Jira Service Desk Cloud we have the feature to add and customize the portal language for a better experience of the customer. Currently, the option to translate the login page and also the page when non-logged in users create tickets is not available on the Language Support menu.

We have a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

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