Change initial question in customer portal "Womit können wir Ihnen weiterhelfen?"

[s_brunner_mid_de]

In my customer portal there is a question betwenn the portal description and the first issue.
"Womit können wir Ihnen weiterhelfen?" (engl. How may we help you?)

Is it possible that I can change all about the design of the page, except for this sentence?
I searched all options for multiple times.

I found a question about two years old in the forum, there was no answer given.

Is it possible to change that sentence now?

[Rudy Holtkamp · Accepted solution]

Hi @s_brunner_mid_de & welcome to the community,

If you go to your JSM project > Project settings > Portal settings, you can change your Introduction text. Is this what you mean?

https://YOURSITE.atlassian.net/jira/servicedesk/projects/YOURPROJECT/settings/portal-settings

Kind regards,

Rudy

[Rudy Holtkamp]

For Help Center Look and Feel changes you can go to your Help center > Customize (on the right) > Customize look and feel.

https://YOURSITE.atlassian.net/servicedesk/customer/portals?customize=true

[s_brunner_mid_de]

Hi @Rudy Holtkamp

thank you for welcoming and you really fast answer.
I attached what I mean, it is the text between the portal introduction and the first request type.

This just doesnt fit in how employees are addressed in the company.

 

[Rudy Holtkamp]

Ah I understand now, unfortunately there are a few texts which you can't change, this is one of them. 

To clarify: In the picture below you can't change the text in orange boxes, you can change everything in the green boxes.

[s_brunner_mid_de]

Ah, I see.
I cant geht the sense of making it non-changeable...

But ok, it is what it is I guess.

Thank you for informations :)