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Change image upload dimension

flim November 17, 2023

When I issue a new request and attach a photo from my phone, Jira resize the photo to 4096 x 3072. Is there a setting for changing the maximum image resolution to 1600 x 1200?

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Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 21, 2023

You can choose the maximum file size but not the resolution.

More on https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/

May I ask why the larger resolution is causing an issue for you?

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