Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Change Management approval

Hi All,


I believe this should be achievable, however I wanted to confirm if anyone had done this.

Currently with Change approvals, we have setup a Change group for internal approvers and have a workflow approver step.  Customer approvals are tracked via email and added as an attachment.  

Is it possible for us to add customers into the approval section of the change, that then sends them an email with the change details (Implementation plan, Backout plan etc).  They can then either approve or deny.  Once we have both internal and external approvals then the workflow moves to the next step.


1 answer

1 accepted

1 vote
Answer accepted
Marc Koppelaar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 02, 2023

HI @Dan Allenby 

No as to be set as an approver a Jira license account is required as an approval triggers a transition of the workflow, so the user need to be able to browse a project.

So to make this possible you would give the external users a Jira license and rights on the project.

Ah ok.  Thanks for confirming!

Like Marc Koppelaar likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events