Change Issue Type

Luis Andino Rodriguez March 17, 2024

Is there a way to change Issue Type using an automation? The idea is to change to an issue type that has a different workflow. 

4 answers

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Laurie Sciutti
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March 18, 2024

Hi @Luis Andino Rodriguez ~ this is only possible if the issue types share the same workflow (as referenced below):

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AG
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March 17, 2024

Hello @Luis Andino Rodriguez 

This issue is already been discussed in one of the community post and hope it should help you.

https://community.atlassian.com/t5/Jira-Software-questions/How-to-change-issue-type-via-automation/qaq-p/2025518#:~:text=Automation%20can%20only%20change%20the,contexts%20for%20them%20as%20well.

Kindly Accept and Vote if it helps.

Thanks

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Stephen Wright _Elabor8_
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March 17, 2024

Hi @Luis Andino Rodriguez 

Can you give us some more context here in relation to the need?

For example, why can't the original request use the target Issue Type?

There are options here, for example cloning the original issue into a new issue - but it'd be good to understand the need more before making recommendations.

Ste

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John Funk
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March 17, 2024

Hi Luis,

No this is not possible with automation. This is the equivalent of a Move function and ha many How are you factors, and considerations when you do a move. Therefore automation does not have a trigger for that.

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