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Cannot find the IT Service Mangement template, I just get the IT service management (essentials)

Yuly Buenahora
Yuly Buenahora Jun 02, 2022

Hi community! I need your advise... I want to create in my Jira instance a ITSM company-managed project. I have JSM in my instance, but I just find an "IT service management (essentials)" which allow me to create just team-managed projects :(

What is wrong in my instance? what do I have to do to create a JSM company-managed project?

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