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Cannot add viewers in a new dashboard

Aggeliki K
Contributor
January 11, 2021

Hello,

 

As a jira administrator I have created a new dashboard.

When trying to add viewers and I choose the option group, my drop down list only shows the group jira administrators, even though we have several other groups.

Any ideas why I can't see the other groups?

I should also mention that I do have the permission 'Create Shared Objects', which gives me the ability to share dashboards and filters with other users, groups and roles.

 

Thank you in advance,

AH

 

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Daniel Wong
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 11, 2021

Hi AH,

You need to be a member of a group in order to share dashboard with that group. See this KB for more details - https://confluence.atlassian.com/jirakb/unable-to-share-a-dashboard-with-a-specific-group-622624843.html

What you can do is add yourself as a member of the group you want to share with or change ownership of your dashboard to a member of that group for them to share out.

Aggeliki K
Contributor
January 11, 2021

Daniel, you are absolutely right!

Thank you so much for your help.

 

Regards,

AH

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