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Canned Responses Report

Michelle Dooley
Michelle Dooley
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August 8, 2024

Where/how can I run a report/data dump of all the canned responses in the system? The only way I can see them is in the modal and I need an easier way to see them all as part of a clean up effort. Anyone know how to get list of all canned responses out of the system?

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Dan Breyen
Dan Breyen
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August 8, 2024

Hi @Michelle Dooley welcome to the community.  At this time, I'm not aware of a way from the GUI to do that.  I'm guessing you might be able to do that with the API, but I haven't tried that.  There is a Jira Ticket created at Atlassian to add this to Jira Data Center, and I would contend it needs to be added to JSM Cloud as well.

Hope that helps.

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