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Canceled but still an open issue

Clemens Bäthe
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June 12, 2024

Hi, 

I added the swimlane "Canceled" to our board/workflow but when finishing sprint all Canceled-tickets will be moved to the next sprint as they are "open issues" not "completed issues".

 

What do I need to do that Canceled tickets will be completed issues?

 

Thank you:)

1 answer

1 vote
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 12, 2024

Hi Clemens - Welcome to the Atlassian Community!

By default, issues in sprints are not considered complete unless they are in the far right (last) column of the board. So you should map your Canceled status in that column also. 

Clemens Bäthe
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 12, 2024

Hi John,

thank you for your answer. 

"So you should map your Canceled status in that column also." what does that mean/how does it work?

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 29, 2024

What type of project is this? Company-managed? Team-managed?

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