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Can you restrict a specific request type a specific customer in JSM ?

Mina Soultan March 27, 2024

We want to restrict a specific request type to be available for only one customer on the customer portal

Can this be achievable without any additional plugins?

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Rik de Valk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 27, 2024

Hi, 

The easiest way is to create a separate JSM project for this customer. And only add this customer to the project. 

Have a nice day! Rik

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