Is it possible to pin internal notes to the top of the activity thread in a request? Or is there a method to filter out responses and only view the internal notes?
Hi @Jon Scheidt ,
Not possible. There's no capability like this in out of the box JSM.
May want to look for apps similar to the one below for additional functionality for comments:
https://marketplace.atlassian.com/apps/1228357/smart-comments-for-jira?tab=overview&hosting=cloud
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.