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Are you able to create an automation rule that changes the Status of an Object in "insight" when a issue transitions. For context, we use Jira Service Management for Satellites. We have an issue type called "Satellite" to track what stage it is in. We also have a Satellite Object Type in "insight". What i would like to do is when the "Satellite" issue transitions from one stage in the workflow to another( lets say Open-in-progress), i want the Object to also change its status from open- in-progress.
I know there are Insight automation actions but struggling to use them.
Any help is appreciated
Hi, Cristopher. Yeah, it's possible.
Please, check example bellow:
My item "Serviços" is your Satellite.
Hi there,
Thanks for the reply. I kinda get it but in my case, the satellite is an object but does not have an insight field with it.
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The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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