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Can we set-up clock based automations

Is it possible to set-up automations based on dates & times, and ideally a plugin?  

Our company utilizes several Atlassian products including Service Desk and OpsGenie.  The use case I'm trying to create a process for is this.  If a ticket is created on a weekend (Friday night through Monday morning) notify via OpsGenie.

I can't seem to figure out a way to create an automation that allows conditions based on date/time....

Any thoughts would be super helpful.

1 answer

Hi @mike.pearson ,

Have you already tried Project automation (in Jira Service Desk)? 2020-10-21_17-23-47.jpg



Using Cron expressions and defining an action, I'm pretty sure you can get good results :-)

What do you think?

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