Can we restrict only few customers to raise the tickets in jira service management (data center Vers

[Sravan kumar]

Hello Team,

We want to restrict only few customers to raise the tickets in jira service management (data center Version) in customer portal. If yes, please provide the steps


Thanks,
Sravan Kumar.

[Anahit Sukiasyan]

Hi @Sravan kumar

Welcome to the community!

Sure, you can do it:

Go to the Project Settings, then access Customer Permissions and find create issue permission to modify it upon your need.