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Can we remove links when Jira Notification is sent to some users?

Can we remove the default links when Jira Notification is sent to a specific user?

Can we disable View request link below?




Jira New Ticket Notification.JPG

And View Issue button for any updated ticket notification?

Jira Update Ticket Notification.jpg


2 answers

Hi Christopher, 

I agree with Nic, removing these links isn't recommended, but yes it is possible to do.

Project settings --> Customer notifications --> Edit templates --> Remove all of the following, or just the "View request".

<a class="jsd-issue-link" href="${request.url}">View request</a>
<span class="jsd-link-separator">&middot;</span>
<a class="jsd-unsubscribe-link" href="${request.disable.notifications.url}">Turn off this request's notifications</a>
0 votes

Why?  Why do you want to make it harder for your recipients to find something?

Remember Jira  won't be sending this to people who cannot access it, so there's no point in hiding the link.

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