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Can we pin a comment ?

Jeanne ROBERT March 29, 2023

Hello,

I was looking for a way to propose evolution to the Jira Service Management solution, do you know if a page is available for this ?

I wanted to propose to add the possibility to pin a comment on Jira Service Management issues.

Thank you in advance for your help,
Have a nice day everyone,
Joan

2 answers

1 accepted

6 votes
Answer accepted
Mohamed Benziane
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 29, 2023

Hi,

You can go to this page if you want to make a suggestion

https://support.atlassian.com/contact/?postauth=true#/

Make sure that this suggestion doesn't already exist by searching in the link below

https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440

Jeanne ROBERT March 29, 2023

@Mohamed Benziane Thank you for your answer, this is perfect i needed that ! 

Have a great day 

Jeanne

Mohamed Benziane
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 29, 2023

Feel free to accept the answer to mark the question as solved.

Thank you and have a great day too !

0 votes
First Dawn LLC April 28, 2024

Hi @Jeanne ROBERT, like you we've also wanted a way to pin a comment on top of a Jira Issue. It's especially helpful when there are long conversations, and you want to record and highlight the details that are the most relevant.

We created a Jira Cloud app that allows you to pin one or more comments to the top of your Issue. The app records the comment that was pinned, when the comment was pinned, and who it was pinned by. You can make it easy to find the most pertinent information at a glance:

pinned-comments.png


The app is called Pinned Comments, and you can find it here: https://marketplace.atlassian.com/1234011 

Try the app out, and let us know what you think. Thanks!

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