Can we pin a comment ?

[Jeanne ROBERT]

Hello,

I was looking for a way to propose evolution to the Jira Service Management solution, do you know if a page is available for this ?

I wanted to propose to add the possibility to pin a comment on Jira Service Management issues.

Thank you in advance for your help,
Have a nice day everyone,
Joan

[Mohamed Benziane · Accepted solution]

Hi,

You can go to this page if you want to make a suggestion

https://support.atlassian.com/contact/?postauth=true#/

Make sure that this suggestion doesn't already exist by searching in the link below

https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440

[Jeanne ROBERT]

@Mohamed Benziane Thank you for your answer, this is perfect i needed that ! 

Have a great day 

Jeanne

[Mohamed Benziane]

Feel free to accept the answer to mark the question as solved.

Thank you and have a great day too !

[First Dawn LLC]

Hi @Jeanne ROBERT, like you we've also wanted a way to pin a comment on top of a Jira Issue. It's especially helpful when there are long conversations, and you want to record and highlight the details that are the most relevant.

We created a Jira Cloud app that allows you to pin one or more comments to the top of your Issue. The app records the comment that was pinned, when the comment was pinned, and who it was pinned by. You can make it easy to find the most pertinent information at a glance:

The app is called Pinned Comments, and you can find it here: https://marketplace.atlassian.com/1234011 

Try the app out, and let us know what you think. Thanks!