Can we create conditional fields on Issue Requests?

Roshni Shivaramakrishnan
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February 12, 2019

I am looking to edit existing fields on Issue requests to include some new fields. What I want to do is have conditional fields for eg.

Does this need to go into System X? Yes/No

IF YES, then have a few follow-up fields show up for requester to populate. 

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Tarun Sapra
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February 12, 2019
Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 12, 2019
Like Katarzyna likes this
Katarzyna
Atlassian Partner
June 7, 2019

Thank you @Tarun Sapra for mention our app!

@Roshni Shivaramakrishnan I'm a product owner of all our apps for Jira Service Desk, so in case of any questions, don't hesitate to ask me directly (my email: katarzyna.pawlak@deviniti.com) :)

Alejandro Yudis Amaya Bonilla October 7, 2022

@Katarzyna I have the free application in my jira cloud app, but when I want to use or make a conditional, many fields appear blocked, what can happen?

Aleksandra Bosacka _Deviniti_
Atlassian Partner
October 10, 2022

Hi @alejandro yudis amaya Bonilla 

It's Aleksandra from Deviniti, the vendor of the Extension app 🙂

Could you share more details about the types of fields you're using and some screenshots presenting the ones that are locked in the configuration? I will do my best to assist further!

Cheers,
Aleksandra

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