Can we add a 3rd party to our account?

[Heather]

Is there a feature to where we can add a 3rd party to view our account? However, we only want them to see what we assign them to them as a vendor?

[Joseph Chung Yin]

@Heather -

Welcome to the community.  In JSM, you can restrict access to your JSM project(s) by change the Customer permissions configuration from your project's Project settings (see image below)

I am assuming this what you are asking for.  To restrict issue access further, then what Eugenio suggested is correct where implementing issue security configuration.  It means that one may have access to the project, but he/she will only be able to access the specific issues (tagged with the security level), if and only if, they are called out in the issue security level configuation setup.

Hope this is what you are asking for and helps you.  If not, please provide more details on your ask, so we can assist you further.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Eugenio Onofre]

Hi @Heather

Welcome to the atlassian community. As you are using standard plan, I assume you are not using SSO for login.

So whatever person you add to the User Management section can have access to your Jira Instance.

In order to restrict which tickets can be seen by the person or role, you can use the Issue Security Schemes configuration: 
https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

Regards,
Eugenio