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Can we add Character limit and Disclaimer to the text field while creating a ticket through agent vi

shivani shirguppi
Contributor
May 31, 2024

Can we add Character limit and Disclaimer to the text field while creating a ticket through agent view??

Kindly help with steps if possible.

1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 31, 2024

Hello @shivani shirguppi 

Can you provide more information about your request? Are you trying to add default text into a field? Or are you trying to add hint help?

Could you provide a screen image/mock up showing what you want to achieve?

shivani shirguppi
Contributor
June 2, 2024

@Trudy Claspill 

I want to add the character limit to the text type field in jira.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 2, 2024

I am still not clear on what you are trying to accomplish. 

If you were able to implement this what would be the end result? How would the functionality be different? How would the display be different?

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