Can't find Notifications Helper

[Dmytro Danylov]

Notifications Helper is supposed to be under System/Admin Helper/

But it's not there. I only see Permissions Helper. Tried a few alternative ways, and still can't find it anywhere. What could be the reason?

[Nikola Perisic]

I see, I don't have this option as well and I know why. Recently, Atlassian posted an article with the changes of personal Jira settings, and they have made some changes. Apperantely, this change was not being mentioned.

[Nikola Perisic]

Hello @Dmytro Danylov 

As mentioned here https://community.atlassian.com/t5/Jira-Software-questions/Notification-Helper-Permission-Helper-Issue/qaq-p/403479, do you have a global permissions to browse the users?

[Dmytro Danylov]

Hi Nikola,

Thanks for your answer.

Yes, I am org and site admin and I do have permissions to browse users.

[Nikola Perisic]

Can you post a screenshot of your menu?

[Dmytro Danylov]

Sure. This is the one you meant?

[Dmytro Danylov]

Thank you. I wonder how to ask Atlassian team about it?

[Nikola Perisic]

You can raise a support ticket for them here: https://support.atlassian.com/contact/#/

[Nikola Perisic]

@Dmytro Danylov Found it. Try using the dot on your keyboard, on the home page of Atlassian. Notification helper should appear there.

[Dmytro Danylov]

Hi @Nikola Perisic ,

I checked the menu you suggest and it does mention Notifications Schemes, but no Notifications Helper.

[Nikola Perisic]

This is indeed strange.