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Can someone help me understand Request Templates and Context Fields

Alyse Middleton March 4, 2021

When i am creating a Request Type Template Jira offers a set - but seemingly random set of the available custom fields.  

When i add new fields it adds some of them to context fields in already created Request Templates.  Which i have to then go into every Template and remove (PITA).

Is there any way to have better control over this?

 

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Alyse Middleton March 4, 2021

This is the set of fields I would want as "context" on all tickets. Unless one or more is included in the request fields.

Jira Screenshot 1 Context.jpg

 

This is a selection of recently created fields that it helpfully added to the context section of EVERY request template/type already in existence.

 

Jira Screenshot 2 Context.jpg

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