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Can some one will help me out i have created the Email Notification for Assigned to Individual

Hi,

Can some one will help me out i have created the Email Notification for Assigned to Individual.

Once i move the status change from Assigned to Service Desk Team to In Progress (Service Desk)

 

13.PNG

I am getting the error message.

Thanks,

1 answer

0 votes
Trudy Claspill Community Leader Dec 21, 2022

On the Rule Details page what is the setting for Actor?

Does that Actor have Browse Projects permission for the SDP project?

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