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Can some one will help me about Notifications for 2 level

Sreenadh October 2, 2022

Hi,

Can some one will help me about Notifications for 2 level.

1.PNG

If i select Jira under System to which Access is Required there could be 2 level of approvals are required which if level 1 is approved then it will move to 2nd level of approval once 2nd level manager is approved then it will Assigned to Service desk.

 

I have created the workflow for all the scenarios but Notifications are not triggered.

Kindly help me out how to configure the Email notifications to the level1 and Level2 managers.

Thanks,

1 answer

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Ravi Sagar _Sparxsys_
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October 3, 2022

Hi @Sreenadh 

Share what workflow you have created. To trigger notifications from the workflow transitions you can use a post function to trigger a custom event (which you need to create) then make sure that custom event is also used in the notification scheme of the project.

Ravi

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