Can issue view be set as viewable only for certain users?

[alison.perez]

Hi. We have certain types of users where they will only be needing to see the details of the issue. These users should not be able to edit any value or change the status of the issue. 

Is there a way to set this in Jira?

Thank you Jira community.

[Rilwan Ahmed]

Hi @alison.perez ,

• If you need to enforce a particular permission check at any stage in the workflow, all you need to do is to add the jira.permission.* property on the concerned workflow step.

Example:

1. To allow edit only for users in  jira-project-managers group
   Property key: jira.permission.edit.group
   Property value: jira-project-managers
2. To allow edit only for users in particular project role
   Property key (1): jira.permission.edit.projectrole.1
   Property value: 10002
   Property key (2): jira.permission.edit.projectrole.2
   Property value: 10001
   

To add workflow property, please refer https://support.atlassian.com/jira-cloud-administration/docs/add-a-workflow-property/

More details in https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

[alison.perez]

Tnx!

[Trung - QA]

hi @alison.perez 

Combine jira permission on workflow and jira security issue maybe worked with your needs.

[alison.perez]

Thanks!

[Marc - Devoteam]

Hi @alison.perez 

I assume this relates to a JSM project.

If you als have Jira Software or Work Managment, you can grant users with a license on any of the product a collaborator role.

These users can be granted access to a JSM project, grant them the required permissions.

See also documentation here.

[alison.perez]

Thank you!