All the users who are part of Jira are by default customers to the JSM portal. While creating the Jira for service management team, they can't see "Shared with" option but in my case they can't see even after Jira is created , Is there any setting to be enabled so that users can share the Jira with Other customers ? Yes Service management team can do it but apparently users can't.
Hello everyone! We are very excited to announce some much needed changes to the issue create experience in JSM (the blue "create" button) at the top of the screen. We have just starte...
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