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Can canned responeses be shared between projects?

María Ferreño November 22, 2023
Hello, 
I am new to canned responses and I have an important question: Is there a way to share the canned responses between different projects?
It would be very useful to avoid having to generate copies of the templates. Every time an update is made, it would have to be updated in all projects :S
 
Thanks in advance
María

2 answers

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Answer accepted
Ste Wright
Community Leader
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November 23, 2023

Hi @María Ferreño 

Not at this stage, they're per Project.

There is a feature request you can vote for though, check out JSDCLOUD-12984 

Ste

María Ferreño November 23, 2023

Thanks @Ste Wright  ;) 

Like Ste Wright likes this
2 votes
Answer accepted
AG
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November 23, 2023

Hello @María Ferreño 

Welcome to Atlassian Community!

Currently you cannot share canned responses to multiple projects . The only thing you can do currently is manually copy/paste the response between projects.

You can refer below link for further reference.

https://jira.atlassian.com/browse/JSDCLOUD-12984

Hope it helps.

Thanks

María Ferreño November 23, 2023

Thanks @AG  ;) 

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