Can an automation start from a workflow Post Function

[Ste404]

Hi All,

I have created an Event in Jira and in a Post function in a workflow I replaced the Generic Event with this new Automation Event.

BUT.. I can't find a way to start and automation with this event, is that possible in cloud?

[Valerie Knapp]

Hi @Ste404 , thanks for your question.

Please can you explain a bit what you want the automation to do?

You should be able, for example, from a custom event, to use the standard notification scheme funtionality to send a custom notification. If you are talking about, instead, using automation to 'hear' the custom event and do something, I think you are more in the realm of a scripted listener, using an app like ScriptRunner, but of course this would be at a cost.

What are you trying to achieve with the automation?

[Ste404]

In a nutshell I am trying to replicate the 'Create another' function from Assets when creating objects but doing it in a workflow to pull info from an issue.

So I have a global looping transition (transitions to itself).

I created an 'Event' in the admin area of Jira.

In the Post function for the transition I added the new event there.

I 'thought' you could trigger an automation when a post event happens.

Kick off the transition from the issue (the Actions drop down).
Transition screen appears, data is entered and pulled from the issue.
On the transition screen there is a yes / no 'Create Another'
When the transition screen closes the Post function runs

Here I wanted an automation to run to create an object with all that information
Check if the create another is yes or no
If Yes then 'somehow' loop through the transition again.

Falls on its face as I can't fire the automation from the Post function event.