Can a service desk customer edit their own comment?

[Andres Duarte Rengifo]

I set the correct permissions but It doesn't seem to be possible

[Joseph Chung Yin · Accepted solution]

@Andres Duarte Rengifo -

As of right now, it is not possible.  There is an outstanding existing enhancement request with Atlassian on this ask - https://jira.atlassian.com/browse/JSDCLOUD-614

I would recommend you to add yourself to watch this issue to receive update on the enhancement.

Hope this helps.  If so, please click on Accept answer when you have a chance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Andres Duarte Rengifo]

thank you!

[Joseph Chung Yin]

@Andres Duarte Rengifo 

You are welcome.  Please click on Accept answer when you have a chance, so other asks on the similar question will see this posting as an answer.

Best, Joseph