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Can a service desk customer edit their own comment?

Can a service desk customer edit their own comment?

I set the correct permissions but It doesn't seem to be possible

1 answer

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Answer accepted

@Andres Duarte Rengifo -

As of right now, it is not possible. There is an outstanding existing enhancement request with Atlassian on this ask - https://jira.atlassian.com/browse/JSDCLOUD-614

I would recommend you to add yourself to watch this issue to receive update on the enhancement.

Hope this helps. If so, please click on Accept answer when you have a chance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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thank you!

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@Andres Duarte Rengifo

You are welcome. Please click on Accept answer when you have a chance, so other asks on the similar question will see this posting as an answer.

Best, Joseph

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Can a service desk customer edit their own comment?

1 answer

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