Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can a service desk customer edit their own comment?

Andres Duarte Rengifo January 19, 2023

I set the correct permissions but It doesn't seem to be possible

1 answer

1 accepted

1 vote
Answer accepted
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 19, 2023

@Andres Duarte Rengifo -

As of right now, it is not possible.  There is an outstanding existing enhancement request with Atlassian on this ask - https://jira.atlassian.com/browse/JSDCLOUD-614

I would recommend you to add yourself to watch this issue to receive update on the enhancement.

Hope this helps.  If so, please click on Accept answer when you have a chance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Andres Duarte Rengifo January 19, 2023

thank you!

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 19, 2023

@Andres Duarte Rengifo 

You are welcome.  Please click on Accept answer when you have a chance, so other asks on the similar question will see this posting as an answer.

Best, Joseph

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events