Can a default value be set for linking tickets?

[Salvatore Montalto]

If we want to link tickets in the system, we always have to scroll down to select the value "relates to". Is there a way to set this relationship by default for the linking function?

[Vishal · Accepted solution]

Hi @Salvatore Montalto 

The link types are sorted based on alphanumeric order, so if you want to see relates to on top number it as 1 & that would appear on top or as default link type, like in the image below. Outward / Inward description can be anything just rank the link name by number or just the one which you want to see on top as 1 Relates & it should do the job for you.

[Salvatore Montalto]

Thank you very much :)