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Can Jira send an email back to a sender if their email was blocked

Ste404
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May 15, 2023

Hey there,

If an email or domain is blocked in Jira is there a way to send a bounceback email to the sender just to state that the email address, they are sending to does not accept email requests.

It looks like currently the email just disappears and the sender has no idea the email didn't actually go through.

Is this possible OOTB?

Thanks.

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Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2023

@Ste404 

The delivered product does not have this functionality.  You might be able to use an app like this: https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?hosting=cloud&tab=overview to do that.   

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 23, 2024

@Ste404 if you can accept this answer to help others?

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