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someone continues to send me requests via email and doesn’t have Jira. It would save a lot of time if I could forward that email to Jira and have it create a ticket that I could later assign to someone.
I was reading this link - https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ - and wondering if it might be possible to set up one or more of our Jira boards. Few questions:
1. Would we have to create a separate email for each Jira board? for company, A,B and C?
1. How does an epic get set or is that not possible?
1. If we have a Jira user such as [firstname.lastname@example.org](mailto:email@example.com) and that person sends an email to create a ticket, is the ticket created with the correct Jira user, or is it just unassigned?