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someone continues to send me requests via email and doesn’t have Jira. It would save a lot of time if I could forward that email to Jira and have it create a ticket that I could later assign to someone.
I was reading this link - https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ - and wondering if it might be possible to set up one or more of our Jira boards. Few questions:
1. Would we have to create a separate email for each Jira board? for company, A,B and C?
1. How does an epic get set or is that not possible?
1. If we have a Jira user such as [xyz@abc.com](mailto:xyz@abc.com) and that person sends an email to create a ticket, is the ticket created with the correct Jira user, or is it just unassigned?
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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