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Can I have a comment echo through linked issues?

Arrow Admin July 16, 2024

I've set up an onboarding automation that creates 3 tasks that go into 3 separate projects but show up as linked issues in the parent ticket. We'd like to be able to have any comments that appear in one of those tasks also appear in the other linked issues.

So far, I'm only able to have the comment repeat itself within its own project.

1 answer

2 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2024

Yes, that is possible and your automation would look something like this:

Screenshot 2024-07-16 at 9.47.29 AM.png

Just note that in order to make the rule work for multiple projects you have to go to Global automation and configure the automation from there.

Arrow Admin July 17, 2024

Thanks for the response! I implemented it but it wasn't working as it should so I figured I'd show you the automation that it's supposed to be working with. Is there a better option in your branch rule instead of Linked Issues that would fit in with this?

Screenshot (178).png

Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 17, 2024

The other branch option would to use the Children one, that one would execute on both standard issues and subtasks.

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