Can I apply one rule to several fields or do they have to be separated into individual rules?

[Mireya Cintora]

Objective: I would like to apply my automation that calculates decimal percentages to several fields. I currently have the same action being applied to 4 separate rules for the 4 fields. Here is just one:

Attempted: I have attempted adding one other field to this and it did not work :(

Would branching work?

[Trudy Claspill · Accepted solution]

Hello @Mireya Cintora 

In what way exactly did the second rule not work?

Please share with us the information from the Audit Log for the rule's execution.

Please show us the details of the second Create Variable step.

What fields are being referenced in the Create Variable calculations? What are their values at the time the rule executes?

Have you looked at the Log Action? It is an excellent debugging tool. You can use it to write the values into the Audit Log. Use it to document the values of fields at any point in the rule, or to document the results of a calculation that you use to set another field.

[Mireya Cintora]

Thank you for the quick response. So I got this question answered here which then led me to troubleshoot this question! The issue was the my create variable which was not needed at the end. 

[Joseph Chung Yin]

@Mireya Cintora 

I agreed with @Trudy Claspill asks, please provide us with more details so we can better assist your question.

Here is the direct reference link on debugging/troubleshooting automation rules - https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

Best, Joseph Chung Yin

[Mireya Cintora]

Thank you for the link! I have been wondering what the difference was between the Audit Log and Log Action. 

[Joseph Chung Yin]

@Mireya Cintora -

Log Action (Action for the rule) writes into the rule's audit log.

Best, Joseph

[Nicolas Grossi]

@Mireya Cintora If i were you i will have them separated to split responsibilities.

HTH

Nicolas

[Mireya Cintora]

Thank you!