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Can I apply one rule to several fields or do they have to be separated into individual rules?

Mireya Cintora
Contributor
July 13, 2024

Objective: I would like to apply my automation that calculates decimal percentages to several fields. I currently have the same action being applied to 4 separate rules for the 4 fields. Here is just one:Screenshot 2024-07-13 at 10.47.12 AM.png

 

Attempted: I have attempted adding one other field to this and it did not work :(

Screenshot 2024-07-13 at 10.54.40 AM.png

 

Would branching work?

3 answers

1 accepted

4 votes
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 14, 2024

Hello @Mireya Cintora 

In what way exactly did the second rule not work?

Please share with us the information from the Audit Log for the rule's execution.

Please show us the details of the second Create Variable step.

What fields are being referenced in the Create Variable calculations? What are their values at the time the rule executes?

Have you looked at the Log Action? It is an excellent debugging tool. You can use it to write the values into the Audit Log. Use it to document the values of fields at any point in the rule, or to document the results of a calculation that you use to set another field.

Mireya Cintora
Contributor
July 14, 2024

Thank you for the quick response. So I got this question answered here which then led me to troubleshoot this question! The issue was the my create variable which was not needed at the end. 

Screenshot 2024-07-14 at 4.34.43 PM.png

 

1 vote
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 14, 2024

@Mireya Cintora 

I agreed with @Trudy Claspill asks, please provide us with more details so we can better assist your question.

Here is the direct reference link on debugging/troubleshooting automation rules - https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

Best, Joseph Chung Yin

Mireya Cintora
Contributor
July 14, 2024

Thank you for the link! I have been wondering what the difference was between the Audit Log and Log Action. 

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 15, 2024

@Mireya Cintora -

Log Action (Action for the rule) writes into the rule's audit log.

Best, Joseph

0 votes
Nicolas Grossi
Banned
July 13, 2024

@Mireya Cintora If i were you i will have them separated to split responsibilities.

 

HTH

Nicolas

Mireya Cintora
Contributor
July 14, 2024

Thank you!

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