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Buenos días, ¿alguien podría ayudarme a configurar una condición o propiedad en la que cuando alguien comenta una incidencia, el estado cambie automáticamente de 'pendiente de aprobación' a 'aceptado' en Jira Service Management?
Hola @Lucas Silvera ,
Acá te dejo un ejemplo de automatización que podés usar para lograr lo que estás buscando:
https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/112182/12212112
Espero que te sirva.
Saludos,
Esteban
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