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Billing issue

Mystifly DevOps March 17, 2024

Hi Team,

account reactivation request. Case ID:- CA-2877983

Rehards

Arulraj S

1 answer

1 accepted

2 votes
Answer accepted
Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 17, 2024

Hi @Mystifly DevOps 

You need to contact support for these requests - https://support.atlassian.com/contact/#/

I assume you already have based on the case ID?

Ste

Mystifly DevOps March 18, 2024

@Ste Wright 

 

Yes Already I have raised case, but it's not been solved.

want to get addressed immediately.

Regards

Arulraj S

Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi @Mystifly DevOps 

How long ago did you raise the request?

Ste

Mystifly DevOps March 18, 2024

hi @Ste Wright  

 

it's been 2 hours no update

 

Ste Wright
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi @Mystifly DevOps 

You'll need to wait, 2 hours isn't that long.

Support timings are listed here, for reference - https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html

Ste

 

Mystifly DevOps March 18, 2024

thanks @Ste Wright issue has been solved

Like Ste Wright likes this

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