Billing issue

[Mystifly DevOps]

Hi Team,

account reactivation request. Case ID:- CA-2877983

Rehards

Arulraj S

[Ste Wright · Accepted solution]

Hi @Mystifly DevOps 

You need to contact support for these requests - https://support.atlassian.com/contact/#/

I assume you already have based on the case ID?

Ste

[Mystifly DevOps]

@Ste Wright 

Yes Already I have raised case, but it's not been solved.

want to get addressed immediately.

Regards

Arulraj S

[Ste Wright]

Hi @Mystifly DevOps 

How long ago did you raise the request?

Ste

[Mystifly DevOps]

hi @Ste Wright  

it's been 2 hours no update

[Ste Wright]

Hi @Mystifly DevOps 

You'll need to wait, 2 hours isn't that long.

Support timings are listed here, for reference - https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html

Ste

[Mystifly DevOps]

thanks @Ste Wright issue has been solved