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Best practice to copy ASSETS from production to SANDBOX

Andy VAN BELLE June 21, 2024

Is there an easy option/method to copy ASSETS from PRODUCTION to SANBOX environment?

3 answers

1 vote
Oddvin Røsand November 1, 2024

Please vote for this: https://jira.atlassian.com/browse/CLOUD-11254 to include assets when copying production data to a sandbox.

1 vote
Pallavi Swamy
Contributor
July 17, 2024

Is a pity that the prod to sandbox sync features do not allow this... Seems on the cloud we are going back to more manual work like these

0 votes
Valerie Knapp
Community Leader
Community Leader
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June 21, 2024

Hi @Andy VAN BELLE , thanks for your question.

You can export the Assets objects and then import them into the sandbox environment. 

image.png

This would require you to create the Object schemas first

image.png

So, it is quite a manual process.

Here is the documentation for how to manage imports into Assets - https://support.atlassian.com/jira-service-management-cloud/docs/import-objects-into-asset-in-jira-service-management/ 

Here is the documentation about exports - https://support.atlassian.com/jira-service-management-cloud/docs/export-objects/ 

Basically, I would check the documentation to see what is allowed and then make a decision about the best approach for your specific case.

If you need more help or have other questions, just keep writing us here.

Cheers

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