Best practice to copy ASSETS from production to SANDBOX

Andy VAN BELLE June 21, 2024

Is there an easy option/method to copy ASSETS from PRODUCTION to SANBOX environment?

3 answers

1 vote
Oddvin Røsand November 1, 2024

Please vote for this: https://jira.atlassian.com/browse/CLOUD-11254 to include assets when copying production data to a sandbox.

1 vote
Pallavi Swamy
Contributor
July 17, 2024

Is a pity that the prod to sandbox sync features do not allow this... Seems on the cloud we are going back to more manual work like these

0 votes
Valerie Knapp
Community Leader
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June 21, 2024

Hi @Andy VAN BELLE , thanks for your question.

You can export the Assets objects and then import them into the sandbox environment. 

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This would require you to create the Object schemas first

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So, it is quite a manual process.

Here is the documentation for how to manage imports into Assets - https://support.atlassian.com/jira-service-management-cloud/docs/import-objects-into-asset-in-jira-service-management/ 

Here is the documentation about exports - https://support.atlassian.com/jira-service-management-cloud/docs/export-objects/ 

Basically, I would check the documentation to see what is allowed and then make a decision about the best approach for your specific case.

If you need more help or have other questions, just keep writing us here.

Cheers

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