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Best feature in Jira Service Management

Jerryton Surya
Jerryton Surya
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Oct 05, 2022

I'd love to know what your favorite Jira Service Management feature is and why you like it.

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Jack Brickey
Jack Brickey
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Oct 06, 2022

There are several for me...

  • SLAs
  • Approvals
  • Organizations
  • Queues
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Curt Holley
Curt Holley
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Oct 09, 2022

I'll second the  @Jack Brickey features and add:

Forms!! been lovin what's possible with conditional sections in forms lately

Also, object related automation rules to manipulate Insight/Assests content.

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