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Besides org admin access to admin.atlassian.com who else can revoke / grant access to customers?

Karishma April 22, 2024

Before admins could access all customers email, revoke / grant access etc. Now only a person who has access to admin.atlassian.com can revoke / grant access to customers? Can this be changed?

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Dave Rosenlund _Trundl_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2024

Hi, @Karishma. It depends on whether or not your organization is using "Original" or "Centralized" user management. If it's former, you are correct. If it's the latter only the "organization admin." can make such changes.

To learn more (and find out which you your org is using) visit: What are the different types of admin roles?

Hope this helps,

-dave

Karishma April 22, 2024

Thanks for the prompt response. How do we find out if the organization is using Original or Centralized user management?

Like Dave Rosenlund _Trundl_ likes this
Dave Rosenlund _Trundl_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 13, 2024

See this article, @Karishma:

What are the different types of admin roles?

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Pro Tip: Use @mention to draw people's attention to your replies.  I'm sorry I missed this until now.

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