Banner for approved request missing

Benjamin Sørensen September 20, 2023

Hi,

I remember when setting up our Service Management project, we would get a green banner, at the top left of the Service Request, when it had been approved. This banner no longer appears after a request has been approved.

The banner showing the ticket still needs approving appears as usual.

How do i turn this back on?

Thanks!

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1 answer

1 vote
Jehan Bhathena
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2023

Hi @Benjamin Sørensen ,

The Approval information can be found at the end of the page:

image.png

In my case I don't have any Approval's setup, but if your instances does then once any ticket gets approved the information will be visible here.

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