Automation when someone comment with specific word
I want to auto move the ticket when assignee commented with a word "vendor".
how can i add a condition with like comments contains.
1 answer
1 accepted
Callum Carlile _Automation Consultants_
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You can use the Advanced Compare condition for the comment part, and you can also add a User condition to check that the user who triggered the event is the Assignee.
For the Comment condition, you can use {{issue.comments.last.body}} as the first value, with vendor as the second value.
You can then use the Transition Issues action to transition the issue to the status you want.
Hope this helps!
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