Automation using form field value as a condition

[Natalia Golikova]

Hello,

I am working on automating Story Point assignments for issue created via form. The challenge I'm facing involves using form values that aren't directly linked to Jira fields in my automation rules.

I am currently using Field Keys as Smart Values to access these form responses. While the automation recognizes the Smart Value and passes the condition, it's not correctly differentiating between different options within the form field.

Specifically, I have two separate rules that differ only in the Smart Value condition (representing different form options). The problem is that the automation apllies both rules to the same issue, overwriting the Story Points. 

Example

The condition:

First Value: {{form.last.cos}}

Equals

Second Value: {{Add User}}

cos = field key in the form

second value = one of the options from that field

Could you please advice on how to correctly configure the automation rule in this case.

Thanks,

Natalia

[Bob Dalm]

Hi Natalia, 

Could you perhaps describe the conditions you're trying to apply? 

Also, it would be helpful to add screenshots of the automation rule(s) and the form configuration. 

Best regards, 

Bob

[Natalia Golikova]