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Automation using email To Email Header

Doug Eubanks September 19, 2020

Hello, I haven't been able to find a way to access the original To: field in the email for use in automation.

In my use case, I have 1 mailbox (support@) that has multiple aliases (dns@, domain@, facilities, etc).

Although they all arrive in the support@ mailbox and are ingested correctly, I need to be able to match the "To: dns@" field so I can perform some automation on them.

I found this post Is there any way to search for a certain email address domain? which mentioned creating a custom scripted field with the value return issue.reporter.emailAddress.split("@")[1]; but I haven't found that property list and I'm not sure the To field/header is accessible using those properties.

Has anyone else done this, can you share how you did it?

Thanks,

Doug

2 answers

0 votes
Ricardo Martinez May 3, 2022

Hello @Doug Eubanks 

 

Were you able to achieve this?

 

Thanks in advance

0 votes
Stephen Addis
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September 19, 2020

Each Trello board, and each card have an individual email address.  For the board, click the 
... SHOW MENU --> ... MORE --> (then you will see listed) EMAIL-TO-BOARD SETTINGS.

This is where you find your forward email to the board.

Similarly, each card has same function, found at:
SHARE (in list on right when card is open) bottom of that list says "email for this card".

Just cut and paste those out, or ideally make a contact in your email, certainly for the board one.

Doug Eubanks September 19, 2020

This question is about JSD, not Trello.

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