Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Automation to copy Organization and Teams


Our project uses organizations and teams field while working on tickets. However, due to limited capability of Jira dashboards, the gadgets do not support these fields as a statistic type. However, for the project it is very important that we report on these using the Jira out of box features. 

As a workaround, I have created two custom fields called Org (for Organization) and Work Group (for Teams). I am trying to create an automation that copies the value of the original fields whenever an issue is created or if these fields are updated. However, I am unable to automate it. Can someone suggest the automation steps please?

Thanks & Regards,


1 comment

Alex Koxaras Community Leader Aug 10, 2021

Hi @Aman 

Of course we can help you. Can you please provide your automation so far?

Do you have any app installed on your instance?


Log in or Sign up to comment
Community showcase
Published in Jira Service Management

Add links to external resources in your Jira Service Management portal

Hello everyone!  We are excited to release a new capability on Jira Service Management which will enable project admins to add links to external resources on their Portal. The external resou...

161 views 3 8
Read article

Atlassian Community Events