Automation to Lookup Object and Edit Object Attributes from Custom Field

[thorngje]

I am attempting to update an Insight Object attribute using automation, however, get errors:

Automation rule:

Am I using the wrong syntax?  Appreciate any help on this... Thank you!

[thorngje · Accepted solution]

[Deleted user]

i'm trying to understand if i can call from automation for jira (for jira datacenter) an insight object and its property (in particular an email attribute that i need to send from automation for jira an email). has anyone ever had this need and solved it? I'm looking for information and examples from some time but I don't find valid examples. This example of yours seems to be only for cloud.

[Pieter Wouter Hartog]

Great tip! just what I needed.

For others: In case you can't find the 'Branch on IQL' like I did: Make sure you start with a 'Global' Jira Automation rule, not an Automation rule in you project settings.

[odeds]

Just to clarify, after struggling substantial time to find how to update an Asset from a Scheduled trigger... the branch is named "Brach on AQL" (at least at Jira cloud) and available only when creating a rule for the "Global automation". 

[Charlie Gavey · Accepted solution]

Hi there,

Here's some info on the correct syntax for using LookupObjects:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/#SmartvaluesInsight-Lookupobjects

Hope that helps!

Cheers,

Charlie

[Iman Attia]

---

It uses IQL - write the query in Insight / Assets first, then paste your smart values

Eg.

"Assigned User" LIKE "{{issue.CustomField_11253.displayName}}" AND objectType in objectTypeAndChildren("Hardware") AND "Status" LIKE "In Use"