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Automation to Lookup Object and Edit Object Attributes from Custom Field

I am attempting to update an Insight Object attribute using automation, however, get errors:

automation errors.png

Automation rule:

automation rule.png

Am I using the wrong syntax?  Appreciate any help on this... Thank you!

3 answers

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5 votes
Answer accepted

Screenshot 2021-12-20 103410.png

Deleted user Apr 27, 2022

i'm trying to understand if i can call from automation for jira (for jira datacenter) an insight object and its property (in particular an email attribute that i need to send from automation for jira an email). has anyone ever had this need and solved it? I'm looking for information and examples from some time but I don't find valid examples. This example of yours seems to be only for cloud.

Pieter Wouter Hartog
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Feb 06, 2023

Great tip! just what I needed.

For others: In case you can't find the 'Branch on IQL' like I did: Make sure you start with a 'Global' Jira Automation rule, not an Automation rule in you project settings.

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Oct 11, 2023

Just to clarify, after struggling substantial time to find how to update an Asset from a Scheduled trigger... the branch is named "Brach on AQL" (at least at Jira cloud) and available only when creating a rule for the "Global automation". 

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Answer accepted
Charlie Gavey
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Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 16, 2021

Hi there,

Here's some info on the correct syntax for using LookupObjects:

Hope that helps!



It uses IQL - write the query in Insight / Assets first, then paste your smart values



"Assigned User" LIKE "{{issue.CustomField_11253.displayName}}" AND objectType in objectTypeAndChildren("Hardware") AND "Status" LIKE "In Use"

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