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I'm creating an automation that synchronizes the status of items with the same title but in different projects.
Has anyone seen something similar?
Thanks for the help!
If I understand your ask correctly - Your projects shares the same WF statuses names and you want your automation rule to be executed for all of your projects in question?
If this is correct, then you will need to change the scope of your automation rule from single project to multi-projects (global scope) for the rule to triggered and executed when the conditions matches among your projects.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
@Joseph Chung Yin
I'm trying to run the following rule:
When an item is created in project A, the same item is also created in project B.
Whenever the status of the item in project A is updated, the status of the item in project B is also updated.
It's as if the items are synchronized, despite being in different projects.
Have you ever seen something similar? I'm trying to use scriptrunner to solve.
You can achieve this by just using Automation for Jira to establish the rule to update issue's status in project B + creating the issue in the project B when issue is created in project A and established the issue link setup between the two issues.
Take a look at this reference link on Automation for Jira (it is out of the box component) without the need for Scriptrunner add-on.
Hope this helps.