Automation that synchronizes the status of items in different projects

[Ana Luiza Chagas]

Hi guys!

I'm creating an automation that synchronizes the status of items with the same title but in different projects.

Has anyone seen something similar?

Thanks for the help!

[Joseph Chung Yin]

@Ana Luiza Chagas -

If I understand your ask correctly - Your projects shares the same WF statuses names and you want your automation rule to be executed for all of your projects in question?

If this is correct, then you will need to change the scope of your automation rule from single project to multi-projects (global scope) for the rule to triggered and executed when the conditions matches among your projects.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Ana Luiza Chagas]

HI @Joseph Chung Yin 

Thanks for the answer!

I'm trying to duplicate items in different projects and sync the statuses of the cloned items, have you seen anything similar using the ScriptRunner plugin?

Thanks!

[Joseph Chung Yin]

@Ana Luiza Chagas -

It is not clear on what you are asking in your update.  Please provide more detailed examples, so we can assist further and advise on third party add-ons.

Best, Joseph

[Ana Luiza Chagas]

@Joseph Chung Yin 

I'm trying to run the following rule:

When an item is created in project A, the same item is also created in project B.

Whenever the status of the item in project A is updated, the status of the item in project B is also updated.

It's as if the items are synchronized, despite being in different projects.

Have you ever seen something similar? I'm trying to use scriptrunner to solve.

Thanks!

[Joseph Chung Yin]

@Ana Luiza Chagas -

You can achieve this by just using Automation for Jira to establish the rule to update issue's status in project B + creating the issue in the project B when issue is created in project A and established the issue link setup between the two issues.

Take a look at this reference link on Automation for Jira (it is out of the box component) without the need for Scriptrunner add-on.

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

Hope this helps.

Best, Joseph

[Ana Luiza Chagas]

Thanks! @Joseph Chung Yin

Do you know how I can define the automation rules to achieve this result? I tried automation rules at a global level, but it didn't work for the project.

Thanks for the help.

[Joseph Chung Yin]

@Ana Luiza Chagas -

Please provide your existing rule's details, so we can review it and suggest possible solution for you.

What do you mean it is not working for the projects... 

Best, Joseph

[Ana Luiza Chagas]

@Joseph Chung Yin 

The rule would be similar to this, but this way the items don't sync and that would be an important requirement

Have you ever seen something similar?