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Automation that sends issue to Slack when breaching SLA
Edited
I would like to create an automation that sends a message to Slack whenever an issue reaches the SLA.
In addition to displaying the link and description of the issue in the SLA, I do not receive the issue just a "test" message
1 answer
try using the "Send Slack message" action. To provide the key, summary, description and url in the message, you could use the following Smart Values.
- {{issue.key}}
- {{issue.summary}}
- {{issue.description}}
- {{issue.url}}
Here's a demo setup:
Greetings
Gideon
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